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Privacy policy

Version: October 2026

Data controller

Fleet Contacts SRL, Avenue des Noisetiers 58, 1170 Watermael-Boitsfort, Belgium, company number 0847.382.102. Contact for any question about your data: blaise.kikwaki@fleetcontacts.be.

Data processed

Contact details you provide (name, position, company, email, telephone, content of your messages).

Data needed to carry out an assignment (for example fleet inventory, contracts, mileage, driver data): for this data, Fleet Contacts generally acts as the client's processor, under a data processing agreement.

Billing data and data for managing the business relationship.

Purposes and legal bases

Answering your requests and preparing a proposal: pre-contractual measures (Art. 6(1)(b) GDPR).

Carrying out our assignments and invoicing: performance of the contract and legal accounting obligations (Art. 6(1)(b) and 6(1)(c)).

Maintaining relationships with our clients and business contacts, including occasionally sending information about our services: legitimate interest (Art. 6(1)(f)), which you may object to at any time.

Recipients

Your data is never sold. It may be entrusted to our technical service providers (hosting, contact form delivery service, email, accounting), who are bound by confidentiality and security obligations. It is only shared with a supplier (leasing company, insurer, etc.) at your request or with your agreement, as part of an assignment.

Retention

Contact requests not followed up: 2 years maximum. Assignment data: duration of the assignment, then return or deletion as agreed with the client. Accounting data: 7 years, in accordance with Belgian law.

Cookies

This website sets no cookies and uses no audience measurement or advertising tools. The fonts are hosted on our own server: no data is passed to third parties when you visit. If analytics tools are added, your prior consent will be requested.

Your rights

You have the right to access, rectify, erase, restrict, object to and port your data. To exercise these rights: blaise.kikwaki@fleetcontacts.be. You may lodge a complaint with the Belgian Data Protection Authority, Rue de la Presse 35, 1000 Brussels (www.dataprotectionauthority.be).

Definitions and notes

TCO* · Total Cost of Ownership
Total cost of owning a vehicle over its whole holding period: purchase price or lease, financing, insurance, maintenance, tyres and taxation, minus the resale value.
TCU* · Total Cost of Use
Total cost of use: the TCO plus costs linked to using the vehicle, such as energy (fuel or charging), tolls and parking, claims and management time.
**
Target savings, depending on fleet size and profile.
Fleet Contacts
Fleet Contacts SRL
Avenue des Noisetiers 58
1170 Watermael-Boitsfort (Brussels)
VAT BE 0847.382.102 · RLE Brussels
+32 (0)494 501 684
blaise.kikwaki@fleetcontacts.be
FRNLEN

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Fleet Contacts is an independent audit and consultancy firm. It is neither an insurance intermediary nor a credit intermediary and does not distribute any contracts.© 2026 Fleet Contacts SRL